Privacy Policy

1. Information We Collect

This Privacy Policy explains how GreeksSurge LLC ("GreeksSurge", "we", "us", or "our") collects, uses, and protects your information. We prioritize data minimization. We collect only the bare minimum information required to verify your subscription status and grant access to the Site.

• Personal Identifiers: We use authentication providers to securely verify your identity. We receive only a unique identifier and your email address.
• Usage Data: Anonymized metrics regarding pages visited and ideas viewed.

2. How We Use Your Data

Your data is used strictly for the operation and improvement of GreeksSurge:

• Service Delivery: Providing real-time dashboard access to proprietary analysis exclusively via the Site.
• Subscription Management: Facilitating user-initiated payment processing and membership management via Whop.
• Idea Optimization: Analyzing aggregate data to see which tickers or strategies are most effective.
• Security & Maintenance: Detecting fraudulent login attempts.

3. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), we process data based on Contractual Necessity, Consent, and Legitimate Interests to protect our platform.

4. Data Retention Policy

We retain your personal information only for as long as is necessary. Subscription records are kept for the duration of your account active status plus any period required by regulations.

5. Third-Party Sharing & Disclosure

We NEVER sell your personal data. Furthermore, we do not "share" your personal data for cross-context behavioral advertising as defined under the CCPA/CPRA. We disclose data only to essential service providers (e.g., secure cloud hosting providers) strictly for our business operations under confidentiality agreements. Payment processing is user-initiated and handled directly via Whop.

6. Cookies & Tracking Technologies

GreeksSurge uses "Cookies" to enhance the trading experience.

Essential Cookies: Authentication and sessions.

Functional Cookies: Remember your preferred theme and idea filters.

Analytic Cookies: Help us understand platform usage.

7. How to Delete Your Account

You can delete your account yourself, in the app, at any time: open the menu, go to Profile Settings, and select "Delete Account." This immediately and permanently deactivates your account and signs it out everywhere — no waiting period, and no need to contact us.

If you are unable to access the app, you may instead email [email protected] from your registered account email address with the subject line "Delete My Account" and the name of the app, and we will delete your account and associated personal data within 30 days, except where retention is required by law (e.g. financial or tax records).

8. California Consumer Privacy Act (CCPA) Compliance

California residents have specific rights regarding their personal information. To exercise your rights to access, deletion, or correction, please submit a verifiable consumer request by emailing [email protected].

• Right to Know & Access: Request disclosure of collected personal information.
• Right to Deletion: Request deletion of your personal data.
• Right to Correction: Request correction of inaccurate personal information we hold about you.
• Data Portability: Providing information in a technically feasible format.
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights.

9. Data Security

We implement enterprise-grade security measures, including SSL/TLS encryption for all traffic and restricted internal access to database environments.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state. By using the Service, you consent to the transfer of data to the United States.

11. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal data, please contact us at [email protected].

12. Changes to This Policy

We may update our Privacy Policy from time to time by posting the new Privacy Policy on this page.

13. Service & Transactional Emails

GreeksSurge sends only transactional and service emails that are necessary to operate your account — for example, waitlist and access invites, account confirmation, password resets, and subscription or renewal notices.

We do not send marketing emails or newsletters, and we do not sell or share your email address for advertising. Because we send only essential service emails, there is no marketing list to unsubscribe from; you may close your account at any time to stop receiving them.

14. Contact Information

For any privacy-related questions, data requests, or feedback, contact GreeksSurge LLC at [email protected]. We aim to respond to all inquiries within 10 business days.